Support Services

Simply put, we can support your technology environment for less...

Through the stabilization and consolidation of your technology environment, higher efficiencies and reduced IT costs can be achieved. We've done it for our existing clients and are confident we can apply it to your business.

The demand

Your network, the services it provides, and the equipment that interacts with those services should be viewed as an organic component of your business. As such, your network has to be monitored and maintained on a regular basis. As your business grows and sets itself apart from competitors, your network infrastructure and services also have to grow to support those business functions. Allocating sufficient bandwidth, using Quality of Service (QOS), monitoring the health of servers, upgrading to Gigabit switches, assessing leverage of migrating to Voice over IP (VOIP), installing software upgrades and patches are just some of the maintenance items required by most companies.

The solution

We at eSphere, recognize that there are many solutions to a particular problem. What makes us different from other IT shops is that we recommend solutions that not only solve your current problem, but also account for future growth and current budgets. We also recognize that there might not be enough time or money to invest in the "best" solution. In regards to this, we will always work with you so that you understand the risk of selecting a lower budgeted solution versus the cost benefits. Most of the time, potential clients are surprised to find how our solutions are priced well within their budget. Furthermore, unlike some other vendors, we have solutions that are derived from multiple OS platforms, which enables our clients to benefit through cost savings, higher performance gains, and increased security.

Whether you want to outsource all of your network support or simply require second-line IT support for existing staff, we can provide the services to help your business run smoothly. Our breadth of technical expertise enables us to cater to small/medium businesses that require integration between Microsoft, Macintosh, Unix, Linux, and Solaris platforms. At eSphere our extensive knowledgebase and technical experience helps us selectively use and implement a solution with the capabilities that is best for your business. We are constantly learning, deploying new technologies, and offering new solutions to ensure our solutions evolve with your business.